CSS Profile and IDOC Support will be closed on December 25th and January 1st. Support hours will be 9 a.m. – 5 p.m. ET on December 26th, 27th, 30th, and 31st.
Contact Us
Contact Us
Support Hours:
October 1 through February 28: Monday-Friday from 9am-10pm ET
March 1 through September 30: Monday-Friday from 9am-6pm ET
Certain holidays may affect these hours.
CSS Profile For Students
U.S. and Canada: 844-202-0524
Para español: 844-202-0524, marque 6
International: 212-299-0096
Applicants need their College Board Security Phrase to validate their identity when contacting the Support Team. Follow the step-by-step guide website link below to recover your Security Phrase.
U.S. and Canada: 866-897-9881
Para español: 866-897-9881, marque 7
International: 212-299-0096
Applicants need their College Board Security Phrase to validate their identity when contacting the Support Team. Follow the step-by-step guide website link below to recover your Security Phrase.